allen b Ldx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Super shady Beware!

I've had this credit card for 9 years now out of the blue thay have added a monthly service charge of $6.55 and it already has a $75.00 annual fee!!!

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Pros:
  • Give you a credit increase every year
Cons:
  • Annual fee and monthly service charge

Preferred solution: I would like for no one else to be scammed

User's recommendation: Do not accept the card

Wanda M Mgs

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Verified Reviewer

Not happy with service fees.

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I have had a Legacy credit card in very good standing for more than 9 years. I've been paying $75.00 a year for an "Annual Fee" and have just now received a notice that an additional $75.00 will be charged for "Maintenance." I keep a zero-dollar balance and receive paperless statements.

I spoke with customer service to no avail. I've canceled my card. I advise those of you reading this to avoid First Nation Legacy credit cards.

Save yourself some money. There are much better options available.

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Robert T Uqk

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Verified Reviewer

Bad experience

Had the card for a few years and made minimum payment. Made a payment to almost pay it off and they flagged it, even though it was the same bank account I had made every other monthly payment from.

Wanted me to send them a bank statement to prove it was my account. Not happening. They had no problem accepting any previous payments from the same account and never locked it prior.

Seems they prey on those who cant make payments and go over their limit! Steer clear!

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Cons:
  • Prey on customers

Preferred solution: Apology

User's recommendation: Stayaway

Anonymous
map-marker Orland Park, Illinois

Account hold

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Made larger payment account does not reflect , according to customer service my account is on a hold based on payment made. I may have it release with proof of payment with bank via fax.

Which I find ridiculous will be closing account ! Never experienced such ridiculous holds on account for making a payment

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Anonymous
map-marker Brookhaven, New York

UNAUTHORIZED INQUIRY

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I ASKED IF A SOFT OR HARD CREDIT WOULD BE PULL. I WAS ADVISED THAT IT WOULD BE A SOFT INQUIRY. THE NEXT DAY, I CHECKED ON THE CREDIT BUREAU AND FOUND THAT IT WAS A HARD CREDIT CHECK.

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User's recommendation: DO NOT TRUST THIS COMPANY

Monique J Svp

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Verified Reviewer
| map-marker Abingdon, Maryland

FRAUD

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First National Visa Credit Card - FRAUD
Updated by user Jan 04, 2023

I just filed my complaint with the FTC, last 3 digits 422. I am not playing games with these people. They need to give me back my money since I am paying for a nonexistent service!!!!

Original review Jan 04, 2023

Going to the FTC. I have been billed for this card despite never using it.

Additionally, I have TRIED to use it on several websites for paying a small bill, or a purchase but ALL WEBSITES are declining this card. I am getting my fees back and the government will be involved.

Fraudulent services NOT RENDERED!! This ends here!!

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Loss:
$90
Cons:
  • High annual fees
  • Fraud
  • Interest rate

Preferred solution: Full refund

User's recommendation: STAY AWAY!!!!! FRAUD!!

Tracie G Bgn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Credit Card Bill but No credit card

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I was approved and I received my first bill without ever receiving the card. Called and got a message the cards are back ordered.

No card should mean no bill. I cannot believe they expect me to pay without even receiving an account number.

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Preferred solution: A card or at least an account number for online purchases.

User's recommendation: Pass this card up. Not worth the headache.

Shannon P Hkr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chandler, Arizona

FRAUD

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Worst company ever! If you value your money do not do business with them!

They sent me documents proving the charge on my card is fraud yet still refuse to remove it! Their customer service is a joke at best!!!

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Loss:
$206
Cons:
  • Awful customer service and fraud

Preferred solution: Full refund

Barkolleh F

Unable to get customer service

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Unable to reach customer service to make payment . The phone number listed on site does not work especially when calling from overseas.

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Raymond F Axy
map-marker Jersey City, New Jersey

Credit limit

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Question answered very nice to deal with no waiting very knowledgeable I would recommend this card company to friends and family

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Preferred solution: Deliver product or service ordered

User's recommendation: Great customer service

Anonymous
map-marker Yuma, Arizona

Fraud charges

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Legacys customers service agent was unhelpful with answering my questions and there was not any notes in their computer regarding my first call requesting to cancel the fraudulent charges that were made on my credit card and my request to cancel and the stolen credit card account.

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User's recommendation: Hire more knowledgeable staff

Shellie T Stf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Non excistant customer service

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My card keeps getting declined even though I have plenty of funds available and all my payments have been on time and a great customer. I have never had a card decline a sale before. Very embarrassed.

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Pros:
  • Low credit score able to get credit
Cons:
  • High annual fees
  • Non existent customer service and horrible website
  • Never seem to increase credit limit

User's recommendation: Run

1 comment
Guest

Don’t get this card!

Shary Cbs
map-marker Rochester, Minnesota

My phone carrier informed me I was a legacy holder?

I dont know what they are talking about and they asked if I had anything else I wished to verify ? I wasnt told inwas any kind of legacy holder or anything ?

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Anonymous
map-marker Milford, Michigan

Awful customer service

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I have had this card since 2016. They never changed my checking that was hacked!

They never even changed my email!!

I Spoke with a manager she was no help and basically said oh well! Dont do business with a company like this so sad!!

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User's recommendation: Don’t get the card

Robert T Flc
map-marker Chicago, Illinois

Not satisfied

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Hi not activated card yet they want fee s front poor response still one has to pay front what sort of cheating very bad company run awAy

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Loss:
$30

Preferred solution: Let the company propose a solution

Anonymous
map-marker Shelbyville, Indiana

My card has been stolen my card has been stolen

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I'm very happy with Legacy credit card. They are very understanding.

They go out of their way to help customer's. I wish all companies would have the high standards has Legacy credit card company

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User's recommendation: Just when you call letting them know your situation and what you need help with. I'll bet you will be so glad you have a company like Legacy Bank on your side.

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